We collect two kinds of information from you: personally-identifiable information that you choose to provide to us and non-personally-identifiable information, such as your IP address. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998)
Personally-Identifiable Information
Online Forms & E-mail: The only personally-identifiable information that we collect is what you voluntarily submit to us. For example, if you e-mail questions or requests for information about us, our services or products, we may request your name, mailing address, telephone number and/or email address in order to respond to your enquiries.
E-commerce & Online Orders/Enquiries: The type of information we will collect from you will include your name, address, shipping address, phone number, email address and credit/debit card details. Your order information will be stored securely. Your credit/debit card information will only be used to securely process your order via a payment gateway and will not be visible to us.
Non Personally-Identifiable Information
IP Addresses: An IP Address is a number used by computers on a network to identify your computer so that data can be transmitted to you. We collect IP Address information in order to administer our website and to gather site statistics.
Cookies: Cookies are pieces of data that a website sends to a user’s computer while the user is viewing the site. Cookies identify your web browser and store information about your visits, but do not reveal any personally-identifiable information about you. We may use cookies to understand what parts of our site users are visiting the most and to help us improve our site.
Information Sharing.
We do not share personally-identifiable and/or non personally-identifiable information with third party organisations, except where expressed by us with your given consent. Also, we may disclose personally-identifiable information when required to do so under law or in cooperation with a legal request in connection with any law enforcement investigation or other public safety matter.
Security
We make every effort to have reasonable security procedures in place to protect against the loss, misuse or alteration of information under our control. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If you have any questions/comments about privacy, you should contact us.
Cookie Policy
We use cookies on our website to make your experience as easy and simple as possible but still keeping you safe. A cookie is a small piece of information (a file) that we place on your computer or mobile phone (“device”) that enables the essential workings of our website. The cookies we use cannot identify you as an individual, it just recognises your device as you move around our website when you are Signed In. It is therefore essential that you have cookies enabled in your web browser to allow you to use our website properly. A web browser is the programme you use to access the internet. The most common browsers are: Microsoft Internet Explorer, Mozilla Firefox, Apple Computer’s Safari, and Opera. Most web browsers allow you to manage how your computer handles cookies. The cookies we use are known as session cookies. This means that they end when the session finishes, in other words when you leave our website. Cookies are NOT viruses. Cookies use a plain text format, not compiled pieces of code so they cannot be executed or self-executing. They are unable make copies of themselves and spread to other networks to execute and replicate again. Since they cannot perform these functions, they fall outside the standard virus definition.
Sign up to our newsletter and enjoy 10% off your first order.
